Edzy Consultants — Navigate Education

Legal

Privacy Policy

Effective date: September 2026

Edzy Consultants respects the privacy of students, parents and visitors to our website. This Privacy Policy explains how we collect, use and protect information submitted through our website and enquiry channels.

1. Information We May Collect

Depending on how you interact with us, we may collect:

  • Name
  • Parent or guardian name
  • Phone number
  • Email address
  • School information
  • Grade or year of study
  • Intended study destination
  • Intended programme
  • University preferences
  • Information included in your enquiry
  • Other information voluntarily provided to us

2. How We Use Information

We may use information to:

  • Respond to enquiries
  • Provide admissions counselling
  • Understand your education requirements
  • Arrange consultations
  • Provide requested information
  • Support university application planning
  • Communicate about services you have requested
  • Improve our website and services
  • Maintain appropriate business records

3. Student Information

Where information relates to a student who is a minor, parents or legal guardians should ensure that they are authorised to provide the information where required.

We aim to handle student information responsibly and only use it for legitimate business and service purposes.

4. Sharing Information

We do not sell personal information.

Where necessary for providing an expressly requested service, information may need to be shared with relevant service providers, universities, application systems or other parties involved in the student's admissions process.

Where information must be shared, we seek to limit it to what is reasonably necessary for the relevant purpose.

5. Data Security

We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

6. Data Retention

We keep enquiry details only for as long as they are needed to respond to the enquiry, to provide any services requested and to meet our record-keeping obligations, after which they are deleted. Enquiries that do not lead to an engagement are removed from our systems on a regular schedule.

Where information relates to a minor, we apply the same limits and take additional care to restrict access to the people handling the enquiry.

7. Communications

If you submit an enquiry, we may contact you using the details provided to respond to your request.

Marketing communications will be handled in accordance with applicable requirements and any preferences you communicate to us.

8. Third-Party Websites

Our website may contain links to universities, examination providers or other external websites.

Our enquiry form is protected by Google reCAPTCHA, which is subject to the Google Privacy Policy and Terms of Service.

We are not responsible for the privacy practices or content of third-party websites.

Users should review the privacy policies of those websites before providing information.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

The updated version will be published on this page with a revised effective date.

10. Contact

For privacy-related questions, please contact Edzy Consultants through the contact details provided on our contact page.